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Forklift ID cards

RTITB launch forklift operator electronic eCards

RTITB will become the first accrediting body to issue lift truck operators with electronic ID cards, as opposed to physical photo ID Cards, starting from 12 July. Materials Handling Equipment (MHE) operator ID cards are important as they help to quickly identify the operator and ensure the person named on the training certificate is one and the same.

“We are committed to improving the safety of everyone in the supply chain,” explains Laura Nelson, Managing Director for RTITB. “So, just like our existing physical National Operator Registration Scheme or ‘NORS’ ID card, the new electronic eCard shows employers that an operator has received the required training and obtained the necessary qualification to support safe operating practices.”

“During the pandemic there was huge demand for lift truck operators, and businesses had a need to get qualified operators up and running quickly and safely,” says Laura. “Whatever happens going forward, the new eCards will help speed things up, thanks to an average four-hour delivery time and our ability to dispatch them anytime, even during a national lockdown.”

From 12 July, on successful completion of RTITB Counterbalance Lift Truck Operator training, or similar courses, the training provider will be issued with a link to the eCard via email. For data security reasons, a separate email will go to the employer or operator with a code to access and download the ID card. This means that if the training provider sends the email to the wrong person, no personal data is compromised.

“We are also very aware that these are difficult times for many businesses, so the new eCard allows us to reduce the cost of ID cards, with the added benefit of Covid-safe fast delivery as well as being more environmentally-friendly,” says Laura. “This change will help prevent pollution by reducing the amount of new raw materials used, as well as saving energy and reducing greenhouse gas emissions”.

For more information about the new lift truck operator eCards, please contact RTITB on or 01952 520200 or visit